Contact Information


Order By phone:
To place an order call
1.866.289.1757

This is by far the fastest and most accurate way to have your order processed. Our lines are open from 9Am-6Pm EST Monday-Friday. Please have your order ready when you call! When ordering, please state the quantity desired and then our model numbers as they appear in our price list.
This is very important and will help us process your order quickly and accurately. Our 800 number is for processing product orders only! All other calls should be directed to our information line.

Information:
1.502.671.5510

If you need questions answered before you place your order, you may call us at this number for the latest information on product status.


By FAX:
Our fax number is
1.502.671.5560

You may FAX your order to us 24 hours a day 7 days a week! This is a very convenient way to order, however please be sure to include your customer number, and all pertinent information. This will help us to process your order more efficiently. Please write legibly.

Include your fax number with your transmission and we will FAX a copy of your completed order back to you once it has been processed, if requested. We are not responsible for lost transmissions so please call to verify transmission.

By EMAIL
Our Email address is
info@onestopknifeshop.com

By EMail: Because of the hundreds of emails we receive each day, email is usually the slowest method of communication for us. If you do send an email, please be patient - we will respond as fast as possible. Email is the least secure method of communication, so for security & accountability reasons we cannot accept order cancelations by email.

By our Website: You can use our secure shopping cart to place orders throughout our website. The shopping cart allows you to make several purchases at the same time, without having to fill out multiple order forms. Simply click on the Add to Cart link (or purchase icon where appropriate) and your order will be added to your shopping cart. When you are ready to check out, all of your items will be combined into one order. If you have special instructions for us to follow with your order, you can put them in the appropriate fields at the time of check out.

New customers: Please supply us with your complete telephone number when placing orders. This will be used as your customer number and will allow us to call you if there is a problem. Please choose a phone number you will remember easily and always include your area code.

Backorders: If an item is out of stock at the time you place your order it will be backordered for you. This applies only to customers who order by credit card or by open billing.